RS Corporation (hereinafter referred to as "RS") handles a great deal of personal information as a company engaged in apparel sales and back-office operations, as well as membership management and mail-order operations at its own stores. We recognize that the proper management and protection of such personal information is the basis of our business activities as well as a social responsibility, and have established the following privacy policy, which we will maintain and implement.

1. Commitment to Personal Information Protection
   We shall comply with laws and ordinances, national guidelines, and other norms regarding the handling of personal information, and shall strive to protect and use personal information appropriately. In addition, we will establish a management system for the protection of personal information and provide thorough education and guidance to directors and employees.
   
   
2. Acquisition and Purpose of Use of Personal Information
   We will specify the purposes for which personal information is to be used, acquire personal information necessary to achieve those purposes by legal and fair means, use and provide that information within the scope of those purposes, and will not use it for any other purposes without the consent of the individual concerned. In addition, we will take measures to ensure that personal information is not used for any other purposes.
   
   
3. Compliance with laws, regulations and other norms
   We will comply with laws, national guidelines, and other norms regarding the handling of personal information, and conform our personal information protection management system to these laws and other norms.
   
   
4. Implementation of safety control measures
   We will take reasonable and appropriate security control measures to prevent leakage, loss, or damage of personal information, and if any of these problems should occur, we will strive to prevent the spread of damage and promptly take necessary corrective measures.
   
   
5. Response to complaints and consultations
   We will respond to complaints and consultations regarding personal information appropriately and in good faith without delay.
   
   
6. Formulation and continuous improvement of personal information protection management system
   With respect to the handling of personal information, we have established a personal information protection management system in accordance with the "Personal Information Protection Management System - Requirements" (JIS Q 15001:2017), which we will implement and maintain, and regularly review and improve.
   

February 3, 2004 Establishment
September 2, 2019 Revised.
April 6, 2023 Revised
October 15, 2024 Revised

HiKESHi SPiRiT Ed Tokyo Store (hereinafter referred to as "this site") [operated by RS Corporation (hereinafter referred to as "we")] recognizes the importance of protecting personal information and will take the utmost care and effort to protect the privacy and personal information of visitors to this site.
Please note that when you use our services and information, such as purchasing products, making inquiries, registering as a member, subscribing to e-mail newsletters, etc., you consent to our handling of personal information.

1. Name and address of the business handling personal information and name of its representative if it is a corporation
   Company Name RS Corporation
   Representative Director Toshihiro Sato
   Address: Room 401, H¹O Hirakawacho, 1-6-4 Hirakawacho, Chiyoda-ku, Tokyo
   
   
2. About the Personal Information Protection Manager
   Contact
   Personal Information Protection Manager: Akihiro Sato
   Phone number：03-5276-1272
   〒102-0093　Room 401, H¹O Hirakawacho, 1-6-4 Hirakawacho, Chiyoda-ku, Tokyo
   RS Corporation
   
   
3. Purpose of Use of Personal Information
   
   1. To deliver products ordered and to notify you when they arrive
   2. To settle payment for ordered products
   3. To provide information on products and services offered (including sending direct mail or catalogs) To provide information on our products and services (including sending direct mail or catalogs)
   4. To provide information on product usage, returns, exchanges, repair services, and product-related information in the course of pre-purchase inquiries and post-purchase after-sales services.
   5. For membership registration and e-mail distribution services provided on our website and mobile site
   6. To identify entrants to surveys, gifts, quizzes, etc., to notify winners, and to send gift items.
   7. To improve our services and develop new services
   8. To create statistical data to understand the characteristics of our customers (The statistical results may be presented to our business partners and content providers, but individuals will not be identified).
      
   9. To distribute newsletters
   10. Purpose of use of personal information
       　The purposes of use of personal information handled by the Company in the course of its business activities are as follows
       
   
   personal data in possession
   

   Type of Personal Information	Purpose of Use
   Customer Information	For business management, various communications, billing, and payment management
   Employee Information	To be used for operations related to employee management (operations, labor and human resource management, payroll-related operations, employee benefit operations, etc.)
   Applicant Information	To be used for operations related to recruitment (provision of information related to recruitment, decisions on whether or not to accept a position, communication related to recruitment operations, etc.)
   Retiree Information	To communicate with retirees and to respond to inquiries from retirees
   Inquirer Information	To respond to inquiries
   Information on the person in question and his/her agent (at the time of request for disclosure, etc.)	To respond to requests for disclosure, etc.

   
   Other purposes of use shall be as individually specified in writing.
   
   Other acquired personal information
   

   Type of Personal Information	Purpose of Use
   Personal information acquired as a result of work entrusted to us	To use the information for contracts and related communications, execution of entrusted work, after-sales care, etc.
   Information obtained from job sites	To determine and notify the employer whether or not to hire the applicant.
   Shipping information provided by other mail order companies (Rakuten, Yahoo!, amazon)	To inform customers of delivery times
   Shipping address information for point redemption products by consignment	To deliver products to customers

   
   
   Name of the authorized personal information protection organization to which you belong and contact information for resolution of complaints
   [Name of authorized personal information protection organization]
   Japan Information Processing Development Corporation
   ［Contact for complaint resolution］
   Personal Information Protection Complaints Office
   Address：〒106-0032 12F Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo
   Phone number ：03-5860-7565
   toll-free number：0120-700-779
   
   Procedures for Disclosure, etc.
   We will promptly respond to requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, elimination, suspension of provision to third parties, and disclosure of records of provision to third parties) by the person in question with regard to personal data in our possession. If you wish to make such a request, we will respond to your request within a reasonable period of time and to a reasonable extent after confirming that the person making such a request is you or your representative.
   
   Method and Contact for Receipt of Disclosure, etc.
   Please contact the following reception desk for requests for disclosure, etc., of retained personal data. Please fill out the form, enclose the necessary documents, and send it to us by mail, fax, or e-mail (the sender is responsible for the cost of sending the form). （Please fill out the form and send it to us with the necessary documents.) After confirming the identity of the person in question (or his/her representative), we will respond to the request in writing. Please note that we may not be able to respond to requests for disclosure that do not comply with this method.
   
   
   
4. Provision of Personal Information to Third Parties
   We will not disclose or provide your personal information to third parties except in the following cases
   
   1. When the customer has given consent in advance
   2. When there is an inquiry from a payment processing service provider or credit card company to investigate fraudulent use of a credit card.
   3. When our business partners, such as manufacturers, contact customers to inform them of product defects, recalls, etc.
   4. When disclosure is requested by law enforcement agencies, courts, or other legal bodies, or when disclosure is required by law.
      
      
5. Outsourcing of Personal Information
   We will not entrust your personal information to any third party, except when we outsource our business to an outside contractor with whom we have concluded a contract for the protection of personal information, to the extent necessary to achieve the purpose for which the information is used as informed to you. Examples of consignment include the following cases.
   1. When we outsource the delivery of ordered products or repaired or replacement products to a courier company.
   2. When entrusting payment to a settlement service provider or credit card company that has requested credit card payment in order to settle the price of the product
   3. When outsourcing to a DM shipping agency for sending catalogs or direct mail
   4. When outsourcing to a manufacturer or distributor for repair services, etc.
   5. Depending on the product purchased, we may deliver the product directly from the supplier to the customer. In such cases, we will provide the supplier with the necessary customer information (name, address, telephone number, name of product purchased, etc.) for delivery. However, we have concluded individual contracts and memorandums of understanding regarding the protection of personal information with our business partners, and each business partner is responsible for protecting the personal information of its customers. Therefore, we do not use customer information for any purpose other than the delivery of directly shipped products.
      
      
      
6. Inquiries about personal information
   Please contact the Complaints and Consultation Desk below for requests for disclosure, modification, deletion, etc. of personal information handled by the Company.
   We will inform you of the documents required for the request for disclosure, etc., how to confirm your identity or that of your representative, and the fees for the procedure. We will then respond to your request for disclosure, etc. without delay.
   〒102-0093　Room 401, H¹O Hirakawacho, 1-6-4 Hirakawacho, Chiyoda-ku, Tokyo
   RS Corporation
   [Complaints and Inquiries Concerning Personal Information]
   Phone number：03-5276-1272（Monday - Friday 9:00－17:00／Saturdays, Sundays and holidays）
   
   
7. Measures taken for the safe management of personal information
   In order to handle personal information strictly, we have established rules and regulations regarding personal information based on our personal information protection policy in accordance with JIS Q 15001, and are operating a personal information protection management system. To ensure the proper handling of personal information, we have implemented safety control measures from four perspectives: organizational, personnel, physical, and technical.
8. 
   
9. Deletion of Personal Information
   If a customer requests deletion of his/her personal information, we will delete the information from our personal information database after the prescribed procedures. Please note, however, that because we delete customer information, we will not be able to provide future after-sales services, such as product warranties or manufacturer recall notices.
   
   
10. Voluntary provision of personal information
    The provision of personal information by customers is voluntary, but we may contact you for confirmation if you do not fill in the "required" fields, as we may not be able to provide you with necessary services, etc.
    
    
11. Use of Cookies
    This site stores some information in a file called a cookie, which is created on your hard disk.
    Cookies are used to make browsing and shopping on this site more convenient, do not infringe on your privacy, and do not have any adverse effect on your computer. It is possible to set your Internet browser to refuse cookies, but please note that if you do so, you may not be able to use the services on this site properly.
    
    
12. Access log information
    This site records information about your access to the site in the form of an access log. The access log information is used to determine the cause of any problems that may occur, such as unusual access, to analyze access trends and user behavior, and to collect a wide range of statistical information. This log does not contain any information that can identify individuals.
    
    
13. Disclaimer Regarding Linked Sites
    We are not responsible for the use of personal information independently collected at websites linked to this site, including third-party sites and services accessible through this site, and we assume no obligation or responsibility for the independent regulations or activities of these companies or sites. We are not responsible for the independent policies or activities of these companies or sites. Please review the privacy policies of the respective sites.
    
    
14. About SSL
    This website uses SSL (Secure Socket Layer) encrypted communication on pages where personal information is sent and received, such as when purchasing products, registering as a member, and answering questionnaires, to prevent third parties from intercepting your personal information.
    
    

Established September 2, 2019
Revised on July 5, 2022
Revised October 15, 2024